Privacy Policy – Moody Muffins

Last updated: April 2026

At Moody Muffins, your privacy matters. This page explains what information we collect, how we use it, and how we keep it safe — in a clear and simple way.

 

What information we collect

We may collect:

• Your name
• Your email address
• Your delivery address (if you place an order)
• Basic website data (like pages visited, using cookies)

 

How we use your information

We only use your information to:

• Send you emails if you’ve signed up (updates, new products, little pick-me-ups)
• Process and deliver your orders
• Improve our website and products
• Respond to messages or enquiries

We never sell your data to anyone.

 

Email subscriptions

If you sign up to our emails, we may send:

• New product launches
• Offers or promotions
• Gentle, supportive content from Moody Muffins

You can unsubscribe at any time by clicking the link in any email.

 

How your data is stored

Your data is stored securely using trusted platforms such as:

• Shopify (to run our online store and process orders)
• Microsoft Outlook (to manage and respond to emails)

Shopify securely processes your order details, including your name, address and payment information. Payments are handled through Shopify and its payment providers, and we do not store your full payment details.

If you contact us or sign up for updates, your email may be stored securely within Microsoft Outlook so we can respond and keep you updated.

We take reasonable steps to keep your information safe and protected.

 

Cookies

Our website may use cookies to:

• Help the site work properly
• Understand how people use the site
• Improve your experience

You can control or disable cookies in your browser settings.

 

Sharing your information

We only share your information when necessary, such as:

• With delivery companies to send your order
• With secure service providers (like Shopify) that help run our website and process orders

We do not share your data for marketing by other companies.

 

Your rights

You have the right to:

• Ask what data we hold about you
• Request changes or corrections
• Ask us to delete your data
• Withdraw consent for emails at any time

Just contact us and we’ll help.

 

Contact us

If you have any questions about your data, you can contact us at:

hello@moodymuffins.co.uk

 

Updates to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Final note

Moody Muffins is all about creating a safe, supportive space — and that includes how we handle your information